Shipping policy

Shipping Policy

Last Updated: June 2026

At LunaBagCo, we are pleased to offer free worldwide shipping on all orders.

We currently ship to customers worldwide.

Shipping availability may vary based on local regulations, carrier restrictions, or unforeseen circumstances.

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Estimated delivery time:

7–10 business days

Please note that delivery estimates are not guaranteed and may be affected by:

Free shipping is provided on all orders worldwide.

No minimum purchase is required.

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow up to 72 hours for tracking information to become active.

Depending on local regulations, customers may be responsible for customs duties, import taxes, or related fees imposed by their country.

These charges are determined by local authorities and are outside our control.

Customers are responsible for providing accurate shipping information.

LunaBagCo is not responsible for delays or delivery issues caused by incorrect or incomplete addresses submitted during checkout.

If your package appears lost in transit, please contact our support team.

We will work with the carrier to investigate and help resolve the situation as quickly as possible.

LunaBagCo

Phone: (778) 940-5258

Address:
153-1201 Cameron Ave
Kelowna, BC V1W 3S2
Canada